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Ashley & Tom Bell - Imperial, MO
"Heather and Amy (USA Mortgage) are amazing! We were first time home buyers and were very apprehensive about buying. After contacting Heather we were immediately put at ease and felt as though we were in great hands. She assisted us to find exactly what we were looking for at a price that was right for us. Once we decided on the home, her professionalism and attention to detail saved us from many of the headaches we had heard people experienced during the closing process. Amy helped substantially throughout closing and made sure we knew exactly what to expect. She was attentive to all of the many questions we had and answered them in ways we could understand. Overall, it was a great experience. We are thankful to both of them and would highly recommend them...highly!"
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B. Sadler - St Peters, MO 63376
"Excellent, friendly service. Very helpful and courteous. Definitely will use Heather and her team for our needs in the future!"
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Tim Wesloh - High Ridge, MO
"Rob was great. He really knows what to look for and put my best interests first. Getting a personal portal to home listings on the internet was very helpful, and allowed me to discard homes without spending time to look at them in person. Overall the experience was fantastic. I will use Rob and recommend him in the future."
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John & Crystal Orf - O'Fallon, MO
"This is our 2nd home within the last few years we were trying to sell. Both homes were being put up for sale in a very bad selling market. We as homeowners were hesitant in the positive outlook of our home being sold in 3 months, even 6 months. To our amazement the first one was sold in 16 days after being put on the market. The one we have just tried to sell and did was sold in 4 days. The thought and experience that Rob Shanks (ReMax) had given to us, and the guidance of how to list our home, what we could do to improve, and the way it should be set up proved to be successful in both situations. We are still talking to people who have not sold their home since our first one almost 2 years ago. When they talk with us and express their frustration...I just say, "Rob Shanks"."
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S. Conover, Wentzville, MO
"Rob was very patient with all my questions. This was a wonderful experience."
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David Balloni
"Rob Shanks did a great job. His guidance in what needed to be done to make the home marketable was appreciated."
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J.P. and Katie Jercinovic (Arnold, MO)
"Heather was very personable and we have total trust in her. She is very knowledgeable and explained the process well! She was always available and always pleasant. She has become a great friend. We will always refer anyone moving to her!"
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Eugene & Amy Widel (Chesterfield, Mo)
"Heather we appreciate how available you were to us throughout this process. You and Amy (USA Mortgage) always responded so quickly when we had questions or needed something."
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Crystal Bentrup - Festus, MO.
"Heather was so amazing and pleasant to work with. She was very informative and kept the lines of communication open. I first met Heather by calling on a house that was listed through her office and received a call back to see if there was anything that they can help me with. I asked about a house in the same neighborhood and Heather was there within a few minutes to show me that house. Heather went above and beyond to make sure all my numbers were accurate and I was not charged for anything more than need be at closing. I will recommend Heather to anyone and everyone that I hear or know who is looking to make a real estate move. Heather has the energy and the pace to reassure that she is working extremely hard for her clients. Heather was a pleasure to work with and I will definitely work with her for any future needs of mine.
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Allen & Joyce Barnes
"Heather was always friendly and knowledgeable. She was very patient with our wants and needs."
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Doug & Debbie Bolin
"Worked with Rob over a year while we were selling a house out-of-state. He made every attempt to find the house we were looking for. We were very pleased with the way he negotiated on our behalf when we were ready to buy."
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Steve Sicking and Hollie Helton, Dardenne Prairie, MO
"The experience was great as a first time home buyer! Rob not only walked us through many houses but also made lots of helpful suggestions and made sure we looked at each house practically. He also made the experience very personal and left no questions unanswered, no matter how small. We will definitely be recommending Rob to friends and family because he was not only a great agent but also a great advocate for us during this somewhat intimidating process."
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David & Paula Hofmann, Arnold, MO
"Heather was fantastic! She was very thoughtful and always available when we needed her to answer questions. She made the whole process feel much easier. Her team was always helpful. Thanks for a job well done!"
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Jeffrey & Jeanie Sengheiser (Commercial, St. Louis)
"Heather did a great job with our process of finding a property, negotiating, purchasing and closing. We found the whole process much easier and less stressful once we began working with her. She continually looked out for us every step of the way - not just becasue she's our friend, but because she is a great person."
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Bill Eatherton
"I have to say I would definitely recommend Heather to family/friends in the future. Heather is very professional and stays on top of everything throughout the entire process. Her and I really formed a connection and I appreciate all her efforts along the way!"
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The Clardy Family (Jason, Sarah and Dillon) - High Ridge
"We loved working with you (Heather) and would be happy to refer any of our friends or new neighbors your way!"
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Mike & Shelby Harp (House Springs)
"This is the 3rd time we have tried to sell our home. We used another company two times before with no success. We gave it a 3rd shot - not believing it would sell but, with RE/MAX's professionalism, quality of photos, website, communications (all top of the line), we had a contract within 4-6 weeks. Rob made the whole process easy and took care of everything."
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Chris & Ivy Townley (Imperial)
"AWESOME!!! It was a great experience and we really enjoyed working with Rob Shanks and Jerry D."
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Eric & Stephanie Politte (Imperial)
"It was a pleasure working with Rob Shanks. His honesty throughout the whole process was greatly appreciated. He met our needs and wants during the process."
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Dan Fox (Crystal City)
"This was an amazing experience! Working with Heather Patterson and Five Star Results was wonderful. They were available anytime I needed them and they worked great with all parties involved."
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Kristina Schlueter/Tommy Allen
"Thank you so much for helping us find our first home! You were always ready to go look at more houses! Thank you for being so up-beat and eager to show us more houses!!! Thank you Thank you Thank you!!! Kamden (son) thinks your great too!!!"
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Eric and Karla Dylewski
"This whole process was made extremely easy due to Rob's expertise. He did not push us in any way, but simply made wise suggestions. We felt like we had someone on our team the entire time. In addition, Jerry and the lending team made "signing our life away" a much easier first-time experience. At this time, we do not have anyone we can refer, but if we ever hear of anyone wanting to buy or sell, Rob is the name we will provide."
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Doug Stansfield
"Working with Rob was a real pleasure. He is very knowledgeable about the local housing market and he used that knowledge to help me understand all of the aspects involved in choosing a new home. I am positive with Rob's help I chose the right home and negotiated the best deal possible. "
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Luke & Phyllis Koebbe
"Rob did a good job! He answered all our questions and never seemed pushy at all. He was very helpful, answered all our questions when we asked, and worked around our odd hours. Thanks."
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Zach Weiss & Christy Ulmer
"Heather was more than willing to meet us anytime we needed to see a house. Christy and I went and saw over 50 houses and Heather was never late, and met us ever time with a smile. Our experience was definitely a great one! I would recommend Heather to anyone looking for a home, especially to new home buyers."
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Carol Ann Greenwood
"Working with Heather has been a great experience. I tell everyone I know if they need someone to use Heather. She's friendly, kind, and considerate. She always has made me feel comfortable talking to her and in her presence. Thank you!!!"
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Rachel Williams & James Casey
"Heather was extremely patient and honest with us! There were several days that we looked at over 10 houses and she was always positive and upbeat. I honestly do not believe I would have survived this process without her! WE LOVE HEATHER!"
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Kimberly Koss (Fenton)
"This experience has been wonderful! Heather could not have help me out anymore than she did. She made everything less stressful. Thank you! Thank you! Thank you!"
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Adam Bimslager (St. Louis)
"We recently purchased a home and we were both first time buyers and didn't know how easy or difficult the situation would end up being. We couldn't have asked for someone better at explaining everything. Rob made the difficult process into an easy one. Besides Rob being one of the most professional people that we have met, he is also a really cool guy. When we finally got our house he threw us a BBQ and handed out some really cool door prizes for our close friends and family. We couldn't have asked for a better Realtor."
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Cliff & Minday Hudson (Hillsboro)
"We had been looking and searching for the right place for over a year. We found Rob and he found us what we wanted. It was the easiest transaction we have encountered in the past 20 years! He recommended financial routes, title companies, insurance options, and expressed nothing but concern all the way through to the closing. His expertise in the numbers field brought insight and ideas to the table for quality decisions to be made. We love our new house and appreciate and recommend Rob to anyone."
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Jason Paulson (St. Louis)
"I first met Rob at a close friend of mine's house warming party. Unlike a lot of pushy sales people Rob took the time to get to know me, found out what my interests were and when it came time for me to purchase real estate he provided all the information I needed to make an informed decision. He walked with me every step of the way from negotiating, making an offer, financing, and even worked directly with the lender, the title company, and myself while I was closing the deal on the house of my dreams. A lot of companies and individuals talk about delivering quality and top customer service but Rob truly does deliver Five Star Results and service. Thanks a lot Rob, I love my new house. I couldn't have done it without you!"
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Kevin Kimberling (Denver, CO)
"I just wanted to thank you again for your professional assistance in dealing with the sale of mother's home. Out of state transactions can pose many challenges but I felt you were close by and very informative the entire time. Your promptness and professional character would allow me to recommend you highly. Thanks again for a job well done."
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Aaron & Cassie Martinez (Arnold)
"We attended one of Rob's First Time Home Buyer Seminars. We found the information Rob provided to us at the seminar was extremely helpful and in hindsight we're so very glad we went too - we would have been lost without all the information he provided. After the seminar we decided to use Rob's home buying expertise and we found that he was easy to work with, listened to our ideas and suggestions, and we got a great deal on a home that was in a neighborhood that we loved. Rob saved us thousands upon thousands of dollars both on the home and by working with his preferred lender. The whole experience was fun and informing and we wrapped everything up just in time for me and my husband to start our new family. Thanks a lot Rob and to your staff as well!"
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Jennifer Steffens (St. Louis)
"I wanted to take a moment to thank you again for all of your hard work. You and Gale were very helpful and patient with me. I would definitely recommend you to family and friends. I'm officially moved in and I am loving my new place. Please tell Jerry "Thanks again" for me. He was great to work with as well. Thanks again for everything!"
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Matt Wooldridge (St. Louis)
"When I think of Heather and Remax Five Star Results, I think of a very patient team that is absolutely committed to their customers. I was a first time home buyer who was very unsure on when I wanted to buy, and Heather never once made me feel like she was getting unpatient with me. She always told me to let her know when I was ready and if I have any questions to just call her. Heather would always meet me anywhere at anytime, she always put her customers first. She always answered her phone when I called, which was always nice to know that if I needed her I could always count on getting a hold of her. The first time I started looking at houses I was very unsure about if I was making the right choice on buying or if I was just rushing into something, and I actually stopped looking my first time out. But Heather never lost contact with me and always told me to take my time and let her know when I wanted to start looking again. Heather is someone that I will never forget and she will always have my business and the business of everyone I know. Thank you Heather and Remax Results!"
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Steve Sicking (St. Louis)
"Rob was an absolute pleasure to work with. He listened to our ideas along with providing us with valuable information from his own extensive experience. Rob is a 100% professional along with a down-to-earth personality that makes him very easy to work with. Rob's work ethic and determination showed us that he was determined to not only finding us a home but also finding us a good investment for our money. He truly has a passion for his work and his clients, and I would recommend Rob to anyone looking for a home."
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Kyle & Heather Lindner (St. Louis)
"I used the 5 Star Results Team to sell my home and could write a book about how pleased I am with the service. Rob came to our house and met with us. He explained all of the ways he was going to go above and beyond to market our house, he took tons of pictures, and gave us staging tips to help us make our house look it's best for showings. He and his team sent me weekly updates and tips to help me sell faster. Rob was honest about the right price for our house but was willing to use our higher price. In the end he was right and we used his price. He sold our house in a very tough market but the part that made him stand out the most to me was his service after the sale. We moved out of state and are not ready to buy so we are renting. We ran into some major problems when we got here and knowing Rob has background experience with rental properties I called him. Even though it had nothing to do with him he was more than willing to help me as much as he could. If it was not for him and his team working so hard to sell our house so quickly and his help once we moved I have no idea how we would have managed. Given an almost impossible situation of selling our over priced house in a failing market by our relocation deadline, Rob made it happen and he is now a friend to the Lindner family for life. I will promote him whenever I get the opportunity. "
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Rick Krassinger (Fenton)
"I am very pleased with Rob and his team. They did what it took to get my house sold in a tough market."
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Steve & Vicki Broom (St. Louis)
"We want to thank you for the professional and thorough job you did in finding us our dream home. We had looked for over a year and never once did you pressure or give up hope on us. You made yourself consistently available via e-mail, personal phone calls, and showing us properties. You knew exactly what we were looking for and showed us only properties that matched that description. You always gave us the time needed to check out any important details. The questions that did arise, you were quick to find answers to each one and communicate that to us.
Several times our two young sons had to be present as we toured a property. You always took that extra time to greet them and keep them interested while we looked through the home. We cannot express enough how much your warm friendly attitude made our home buying experience so pleasant. From the moment we began our home search with you through the close of our purchase, everything went smoothly. Our loan was professionally and promptly handled. The home inspection quickly completed along with a binder with individual pictures of everything inspected. The closing was friendly, prompt, and professional.
We hear some horror stories from friends as to their home buying/selling experience. We express to all family and friends our complete satisfaction and gratitude to you and all the professionals involved with our buying experience."
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